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Add-Ons

HELP SHOPPERS choose

Sales Team Pages

Connecting with Shoppers

Useful for creating a personal connection with shoppers on the phone or by email. Helps shoppers get to know, like and trust the person they'll be buying from.

Customers Know You

We interview the salespeople who have invited customers to participate. Then we combine the salesperson's interview with their customers' comments, experiences and relationship with their salesperson.

Example
GET THE SAY-SO FROM managers and customers

Manager Why-Buys

$200 production charge for each manager.

New: GM Customer Experience

New: GM Customer Experience

Obstacle: Fear of Being "Sold" The Wrong Vehicle

Finance: Service Contract

Used: Customer Experience

Used: Reconditioning

Used: Service Manager

Trade-In: Trade Valuator

Trade-In: We Want Your Trade

Service: Advisor and Customers

Service: Oil Change

beating the independents

Service Reviews and Why-Buys

Competing For Customer Pay Opportunities

Warranty work keeps the lights on but customer-pay is where the opportunity for profit and growth is. Service shares the same challenges as Sales, in as far as trust is how you win new business. Your current customers trust you and will help you attract new business.

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